The customer service improvement thread

[TheJames101]

-If a potential client clearly makes an effort to be polite (even if formal) in the initial text, and gives details about what they want (time and day) (ie. not just saying, "hey you free to bang later" etc)... don't just reply with one or two word answers. No matter how good you may be in person (or engaging on this forum for that matter), it sets things off in a detached manner. This has happened a couple times to me, and I quickly ended up not booking, as the vibe wasn't right. Plenty of fish in the sea.

The little bit of friendliness goes a long way.

 

[Alicemay]

Not if you guide them properly. It can be done diplomatically and smoothly without having to be over-subtle

You're wrong two clients this week overstayed their time I had to repeat myself 3 times and the third time I was more direct so yes we have to.

 

[kstanb]

for me, no issue with alarms as long as the alarm is subtle (Doesn't sound for a long time, it is not repetitive, it is not loud, etc)
and also the alarm is set to ~10minutes before the end, so we both know we still have some time left to "finish the deal" if it hasn't be finished by now

 

[Modnar]

I just want to point out two things that seem to be well-known and implicitly accepted (WHY?!):

• Photoshopped photos and fake age/weight/body measures. (especially asian providers). In my (very) short experience I've been extremely dissapointed when the SPs looks nothing like the photos, or when is listed as being in her 20's and is clearly 30+. There's a huge difference between a good camera angle and makeup, and blatantly lying with Photoshop or in the description.
• Services that aren't provided. Many of us have been disappointed when a service is listed, but then not given. A good example is when DFK is advertised, but only LFK is offered. We would love some honesty on what services are always on the menu and a explicit list of what is YMMV.

As a unifying comment to providers: If you try to trick us we won't come back. Wouldn't it be better to be honest and explicit and possibly get a regular client?

 

[LeDodo]

I just want to point out two things that seem to be well-known and implicitly accepted (WHY?!):

• Photoshopped photos and fake age/weight/body measures. (especially asian providers). In my (very) short experience I've been extremely dissapointed when the SPs looks nothing like the photos, or when is listed as being in her 20's and is clearly 30+. There's a huge difference between a good camera angle and makeup, and blatantly lying with Photoshop or in the description.
• Services that aren't provided. Many of us have been disappointed when a service is listed, but then not given. A good example is when DFK is advertised, but only LFK is offered. We would love some honesty on what services are always on the menu and a explicit list of what is YMMV.

As a unifying comment to providers: If you try to trick us we won't come back. Wouldn't it be better to be honest and explicit and possibly get a regular client?

Are you referring to Indys for the stats?
As for the LFK/DFK, did you get the mouthwash prior to the encounter?

 

[Modnar]

Are you referring to Indys for the stats?
As for the LFK/DFK, did you get the mouthwash prior to the encounter?

Yes to both.

 

[urquell]

I just want to point out two things that seem to be well-known and implicitly accepted (WHY?!):

• Photoshopped photos and fake age/weight/body measures. (especially asian providers). In my (very) short experience I've been extremely dissapointed when the SPs looks nothing like the photos, or when is listed as being in her 20's and is clearly 30+. There's a huge difference between a good camera angle and makeup, and blatantly lying with Photoshop or in the description.
• Services that aren't provided. Many of us have been disappointed when a service is listed, but then not given. A good example is when DFK is advertised, but only LFK is offered. We would love some honesty on what services are always on the menu and a explicit list of what is YMMV.

As a unifying comment to providers: If you try to trick us we won't come back. Wouldn't it be better to be honest and explicit and possibly get a regular client?

It's disenchanting when you're starting in the hobby to find out just how dishonest it can be. It gets more complicated later as you go from just saying liar/honest to mostly liar, mostly honest. There's quite often a gray area. What is absolutely true is that you shouldn't have to ask for or wish for people to be honest, and it's 100% true that people that are honest get way more repeat bookings/loyal customers.

 

[urquell]

So, what are your thoughts on scents? How much is too much as far as perfume goes, and what about scented products like oils and soaps and such. I'm pretty much ok with perfume but I absolutely hate ladies who use scented oils on clients or who only provide scented soaps and such to clean up with.

Also, what issues do you guy shave with screening procedures and what do you consider to be too intrusive?

 

[philonius]

So, what are your thoughts on scents? How much is too much as far as perfume goes, and what about scented products like oils and soaps and such. I'm pretty much ok with perfume but I absolutely hate ladies who use scented oils on clients or who only provide scented soaps and such to clean up with.

Also, what issues do you guy shave with screening procedures and what do you consider to be too intrusive?

I'm fine with light perfume but I've never had oils put on me. Not sure it would matter since I likely would shower before leaving but I don't see myself enjoying it necessarily.
I'm in the minority, clearly, since I have no issue with most screening procedures but I get why some people might not want to show ID or send deposits if they're trying to be on the low but I think that rules out a big chunk of really awesome providers (from what I see anyway)

 

[LeDodo]

So, what are your thoughts on scents? How much is too much as far as perfume goes, and what about scented products like oils and soaps and such. I'm pretty much ok with perfume but I absolutely hate ladies who use scented oils on clients or who only provide scented soaps and such to clean up with.

Also, what issues do you guy shave with screening procedures and what do you consider to be too intrusive?

I like kissing and caressing everywhere so I prefer when the soft touch of skin.

As for the screening procedure I have no issues at all there are plenty of SP or agencies without such constraints. My only concern is when I've sent out everything that has been required+ ID but no reply or follow up ...

 

[urquell]

I like kissing and caressing everywhere so I prefer when the soft touch of skin.

As for the screening procedure I have no issues at all there are plenty of SP or agencies without such constraints. My only concern is when I've sent out everything that has been required+ ID but no reply or follow up ...

That would be very concerning to me. Where would you have been sourcing people that didn't reply at all after having sent info? I'd be worried about personal data mining and what someone who never responded afterwards would be doing with it, especially since even if they're legit providers they've proven themselves to be unreliable. Of course, if they were legit providers and were just looking for the info that would be very worrisome for several reasons.

 

[urquell]

I'm fine with light perfume but I've never had oils put on me. Not sure it would matter since I likely would shower before leaving but I don't see myself enjoying it necessarily.
I'm in the minority, clearly, since I have no issue with most screening procedures but I get why some people might not want to show ID or send deposits if they're trying to be on the low but I think that rules out a big chunk of really awesome providers (from what I see anyway)

It's more like to be an issue if you see MPs, as far as the oil goes. Even if you can shower and get the oil off (you never get 100% off. lol) you can still have scent residue. Same with soap, obviously. It's particularly worrisome for guys with significant others, as they can be noseblind to minor lingering scents that stand out like beacons to their SO's. It may also be an issue for guys who have allergic reactions to scent. Hypoallergenic isn't, always.

As for the screening stuff it's more of a measure of personal comfort, likely. People seem to be more and more comfortable with letting their personal info get out into the universe these days, and it's likely not an issue for many providers, but....... Whatever your personal comfort level is. Not providing it doesn't significantly constrain the variety of people you can see though, in my experience, unless there's one specific provider that you absolutely must see.

 

[massagecentre]

I don’t know if this is the right forum, but sometimes when I read reviews for investing in my time, if I read that there is no DATY or DFK, I just exit the post without finishing the post, especially from experienced posters as @DetectiveDavidMills or @forever newbi or @Steven2021. They are just so credible that if they report that the sp’s customer service doesn’t include Daty and DFK, then that SP is Off my to-do list.

 

[Fradi]

Another pet peeve.
There are SP that are absolutely amazing to be with but getting there is a freakin nightmare.
Their booking process sucks, it takes them 2-3 days to answer a booking request text, then the day of or day before they don’t respond at all to a confirmation request.
On the day you are supposed to see them an hour before ( you may need an hour to get there) still no response.
When you reach their In call they are more than 30 minutes late and they don’t give you the exact location until 5 minutes before so you may be parked with a 15 minute walk ahead of you.
Some are just horrible at communication which should be their strong point.

 

[Jacobisrael]

Be honest about your services : whether it’s gfe if there is no bbbj or dfk it’s non gfe or it’s full service period. It kills the service and the encounter if there are lies. Nothing wrong with non gfe just got to be honest about it.
Same with photos don’t pretend to be way thicker or thinner than you are. Don’t worry you’ll find people for you whatever what your body looks like. There are clients with a ton of different tastes from spinner to sbbw. From 4ft6 to 6ft3. To European, black, Latina, Arab, Asian, Metis, etc.
Have a great attitude and don’t act entitled: clients pay for a service that is advertised. Not for you to only exist. Same with using the phone. Constantly using the phone and texting while ignoring is disrespectful. If you really need to take the phone or text politely excuse yourself. If it’s for a short moment a gentleman would have no issues. Be able to carry an adult conversation. Even if the guy is not shy talking to someone with no personality is boring. FYI: Those types of bad attitudes happen with girls that charge over 500 an hour on tryst. On the other hand, some charge below average or average and have a great attitude and offer a great service. So nothing to do with being cheap.

All great SPs (and there are quite a few here in Montreal) follow those and are guaranteed to have regulars.

 

[Fradi]

So, what are your thoughts on scents? How much is too much as far as perfume goes, and what about scented products like oils and soaps and such. I'm pretty much ok with perfume but I absolutely hate ladies who use scented oils on clients or who only provide scented soaps and such to clean up with.

Also, what issues do you guy shave with screening procedures and what do you consider to be too intrusive?

I don’t really care about perfumes as long as it is a nice scent and they don’t reek from it,
Oils never came across it ( I don’t frequent MP) scented soaps don’t really care one way or the other. I don’t have a wife or girlfriend to go home to.
so scents are not a huge issue.

I don’t mind providing a reference from another SP as a screening procedure, a government ID however will never happen ( not until she provides one first lol). Those that give you the BS speech about deposits as screening for safety are laughable, yes it may deter time wasters but safety that is total crap there are just as many rich scumbags as poor ones so paying a deposit does nothing for their safety.

 

[LeDodo]

That would be very concerning to me. Where would you have been sourcing people that didn't reply at all after having sent info? I'd be worried about personal data mining and what someone who never responded afterwards would be doing with it, especially since even if they're legit providers they've proven themselves to be unreliable. Of course, if they were legit providers and were just looking for the info that would be very worrisome for several reasons.

No naming but she seems popular/ in demand. I just assumed I was ghosted, didn't insist, just praying my information are not somewhere else than in a forgotten email lol

 

[urquell]

I don’t really care about perfumes as long as it is a nice scent and they don’t reek from it,
Oils never came across it ( I don’t frequent MP) scented soaps don’t really care one way or the other. I don’t have a wife or girlfriend to go home to.
so scents are not a huge issue.

I don’t mind providing a reference from another SP as a screening procedure, a government ID however will never happen ( not until she provides one first lol). Those that give you the BS speech about deposits as screening for safety are laughable, yes it may deter time wasters but safety that is total crap there are just as many rich scumbags as poor ones so paying a deposit does nothing for their safety.

100% agree. I can't see why I would provide detailed private information and get nothing in return but a fake name. That's especially true because you never really know what's going to happen to the information afterwards once you've released it, no matter what anyone says. Doesn't make sense to me and never going to happen here either. Like you I also have no issue whatsoever providing a personal reference from someone else that I've seen. My position on deposits being money flushed down the toilet is well known. lol. So many guys seem to be ok with it that I was wondering if I was missing something, or whether I'm just simply more paranoid than the next guy, but if the next guy is you then I guess it's not an issue.

 

[Fradi]

. My position on deposits being money flushed down the toilet is well known. lol. So many guys seem to be ok with it that I was wondering if I was missing something, or whether I'm just simply more paranoid than the next guy, but if the next guy is you then I guess it's not an issue.

I don’t like deposits and I usually avoid SP that require it as I was once burned, not really a deposit but a full payment which was 100% my fault and not even requested but volunteered by me trying to help someone that needed it at the time. She actually did try to make good on it once but our schedule didn’t align and she disappeared afterwards, not a big deal really, actually I still hope it helped her, it didn’t put me in a different tax bracket lol.

I have provided a deposit in the form of a photograph of an Amazon gift card redemption code to an Merb advertising SP from Indy companions, she was 100% legit and everything went smooth as silk no issues. I just find it a hassle to go out buy the gift card make the photograph and email it or send it via text message and I don’t like not being trusted, just a personal thing I guess.

 

[LeDodo]

I might be the devil's advocate but I feel like this thread is turning into a thread where bad experiences occurred. I think the idea is to help SP improves little things.

Bad experiences happen and most of the time not much we can do e.g. deposit paid and not given back. So we just learn our lesson and the SP will soon have a bad reputation.

Whereas improvement like the point regarding scented oils can be adjusted.

Hope it makes sense