The customer service improvement thread

[urquell]

I don't have incall, so I have no control of the atmosphere around me music is their music, lights are their lights. Though I'm guessing you are an incall sort, so them controlling these aspects makes sense. I likely would have home cues too if I could.

Lol. Though I am really curious to know who puts a nasty jarring alarm to sound. That really does sound excessive when everything has such a wide variety of selection of sounds to choose from, especially a phone timer.

Yes, obviously if you can't control your environment then there's little you can do and a chime sounds like a nice compromise. Honestly, you'd be amazed at what some people use for an alarm. Some of them are like a jump scare from "Alien".

Generally I don't have to worry about a lot of this stuff anymore since I mostly stepped out of the regular system and made my own, but I do still occasionally run into it with indy MPs.

 

[Rebaynia]

As for the scented oil deal I saw. Oh I get it. I have a sensory issue with textures on my skin. I was gifted a paid massage by a co-worker at my civi job, from another co-worker who runs their own legit (no sex) massage studio out of their home on the side, and I refused the gift because after accepting the massage in the past, it took me a whole week before I could feel comfortable and like the oil was finally gone, and that was with requesting use of the shower right away, then going home and taking a scalding bath, and many showers later. I won't even use moisturizer on my skin because of the dislike of added texture to my skin. My friend has promised me if I ever do take them up on the offer again for massage, oil will not be used.

 

[Fradi]

There are outcall providers who could make the trip to you at an increased cost for travel. Depending on duration, it could be worth it, you might not want to pay for extra travel for a 1 hr booking it might feel like too much, but a 2-3hr booking might be worth the extra travel cost to come to you.

Yeah that is what I call cost saving, increase the booking by 2 hours to save on travel time lol.
Sorry I just couldn’t resist.
Honestly sometimes it would be well worth paying the travel cost instead of having to go through Montreal traffic and the nightmare of finding a parking space.

 

[Rebaynia]

Yeah that is what I call cost saving, increase the booking by 2 hours to save on travel time lol.
Sorry I just couldn’t resist.
Honestly sometimes it would be well worth paying the travel cost instead of having to go through Montreal traffic and the nightmare of finding a parking space.

If the persons initial intent is more time it has it's benifits. Especially if the visit being wanted takes more than 1 hr, it could be nicer to be able to stay in their comfort zone, than to displace to Montreal for it.

One of the 2 is doing the travel. Either it is 4hrs out of his day, and 1 out of hers, or 4 hours out of her day, and 1 of his, or more since he has more of his day to himself to enjoy if he thinks it worth it.

Travel fees are also to help cover the time distance and gas that goes into the displacement. That's 1 hr with him, but 3 hours she is unavailable to see or even text anyone else because driving, not being driven, means that might be the only visit that happens that day. More time helps with incentive to make it worth the SPs time to make the visit. It isn't a mandatory thing, but I am more likely to turn down a distance 1hr visit than accept, unless it has been a very slow week, because of how much lost potential revenue there is. In the time to see that 1 person for 1 hour, 3 appointments could have been had and completed in the day that the 1 long distance appointment was done in. 2 hours or more just makes it easier to accept the booking then.
And just meaning it feels like a discount then.

Eg: 200/hr. With 100 travel fee, it's either 300/1hr or 500/2hrs. Yes it's more, but gets to feel like the second hour has been discounted.

 

[urquell]

If the persons initial intent is more time it has it's benifits. Especially if the visit being wanted takes more than 1 hr, it could be nicer to be able to stay in their comfort zone, than to displace to Montreal for it.

One of the 2 is doing the travel. Either it is 4hrs out of his day, and 1 out of hers, or 4 hours out of her day, and 1 of his, or more since he has more of his day to himself to enjoy if he thinks it worth it.

Travel fees are also to help cover the time distance and gas that goes into the displacement. That's 1 hr with him, but 3 hours she is unavailable to see or even text anyone else because driving, not being driven, means that might be the only visit that happens that day. More time helps with incentive to make it worth the SPs time to make the visit. It isn't a mandatory thing, but I am more likely to turn down a distance 1hr visit than accept, unless it has been a very slow week, because of how much lost potential revenue there is. In the time to see that 1 person for 1 hour, 3 appointments could have been had and completed in the day that the 1 long distance appointment was done in. 2 hours or more just makes it easier to accept the booking then.
And just meaning it feels like a discount then.

Eg: 200/hr. With 100 travel fee, it's either 300/1hr or 500/2hrs. Yes it's more, but gets to feel like the second hour has been discounted.

I'm kind of curious about this. How do you charge for your travel time? Do you base it on distance or time and if so from where? From an incall location? (yes I know you don't have an incall). From an arbitrary central point? Fixed rate? I'm assuming that you're not going to share where you live with your client. It's interesting because let's say you're in the east end and your client is in the west island, and you have to cross the city to get there. You could charge a certain amount to go across town to where your client lives. You live in the west island and your client lives in the west island 5 minutes away, but he doesn't know where you are. Do you charge the same flat rate? or based on the arbitrary point? make it up on the spot?

When I say "you" I mean the general "you" here, and not you specifically, but it seems like there's a lot of room for some arbitrary rates or some scamming to take place here. The fact is though is that I have no idea how it works and I'm just speculating, since I've never paid travel time, ever. It has just never come up for me. I'm sure agencies must have some kind of formula too. Areas of the city maybe? Probably a bunch of the gents here have some insight too. I've honestly never even stopped to think about it before.

 

[Fradi]

If the persons initial intent is more time it has it's benifits. Especially if the visit being wanted takes more than 1 hr, it could be nicer to be able to stay in their comfort zone, than to displace to Montreal for it.

One of the 2 is doing the travel. Either it is 4hrs out of his day, and 1 out of hers, or 4 hours out of her day, and 1 of his, or more since he has more of his day to himself to enjoy if he thinks it worth it.

Travel fees are also to help cover the time distance and gas that goes into the displacement. That's 1 hr with him, but 3 hours she is unavailable to see or even text anyone else because driving, not being driven, means that might be the only visit that happens that day. More time helps with incentive to make it worth the SPs time to make the visit. It isn't a mandatory thing, but I am more likely to turn down a distance 1hr visit than accept, unless it has been a very slow week, because of how much lost potential revenue there is. In the time to see that 1 person for 1 hour, 3 appointments could have been had and completed in the day that the 1 long distance appointment was done in. 2 hours or more just makes it easier to accept the booking then.
And just meaning it feels like a discount then.

Eg: 200/hr. With 100 travel fee, it's either 300/1hr or 500/2hrs. Yes it's more, but gets to feel like the second hour has been discounted.

I am in no way disputing travel time or why any lady has the rate she has. It is her business and her looks and talent that drive her business.
Her rates and boundaries are her right, I either accept them and can afford it or I can’t and won’t. I will not insult her or waste my time with negotiations.

 

[Rebaynia]

I'm kind of curious about this. How do you charge for your travel time? Do you base it on distance or time and if so from where? From an incall location? (yes I know you don't have an incall). From an arbitrary central point? Fixed rate? I'm assuming that you're not going to share where you live with your client. It's interesting because let's say you're in the east end and your client is in the west island, and you have to cross the city to get there. You could charge a certain amount to go across town to where your client lives. You live in the west island and your client lives in the west island 5 minutes away, but he doesn't know where you are. Do you charge the same flat rate? or based on the arbitrary point? make it up on the spot?

When I say "you" I mean the general "you" here, and not you specifically, but it seems like there's a lot of room for some arbitrary rates or some scamming to take place here. The fact is though is that I have no idea how it works and I'm just speculating, since I've never paid travel time, ever. It has just never come up for me. I'm sure agencies must have some kind of formula too. Areas of the city maybe? Probably a bunch of the gents here have some insight too. I've honestly never even stopped to think about it before.

It is in my ad.

-I charge an off island fee for leaving the island. 100 up to the first hr of travel. But I try to keep it within the hour, so there's no buildup on the initial 100, because it is off island. I don't charge extra to the places close to Champlain bridge, and I don't charge extra for Laval. (I try to count the time off island from when I leave the island, it's not about trying to gouge them, I'm trying to cover my losses, without being unfair.)

Depending on distance and time, I try to be fair, like if it takes 1.25hrs I might just call it 1hr 100, 1.75hrs, might count as 2hrs 200. I'm not looking to make money off driving where I need to go, if the booking is long enough I may choose to drop the travel fee. (3+hrs)

-On island it is not counted. It is also why I won't book less than my 1hr. Because it financially would cost me more for a 15min appointment than I get from it. So 1 hr is my minimum. I have to make enough that I am not just working to maintain working, without being able to contribute more to my family.

It was a hard lesson to learn when I started out. Making money isn't making anything if the cost to function takes everything you make. It was like I was just being funded to keep going to see more people with no benifit.
There is wear and tear on the vehicle with travel as well. Still seems every time I think I finally got ahead to a comfort zone, able to finally sustain for a moment, something else breaks on the vehicle and is expensive to fix.
Lol. Good thing I have 1 going into auto mechanics.

This does sometimes feel like it's more of a hobby than a form of income for me. It really is not profitable, but I'm having fun, and it is helping me more than if I wasn't available too. The people I get to see are my own form of fullfilment and therapy.

People here talk about providers like all they are out to do is scam and take you for every cent. Those I have met, were good people. Sure some providers choose this for easy spread their legs money, you know them, you complain about them in your reviews.
Some are doing their best to make a living, and provide a good business for themselves to live off of, and know they are people, some struggling, and dealing with people, some struggling.

 

[anatomy]

You would be incorrect. I've had hundreds of occasions where I've had to remove clients from a situation they were enjoying or wished to linger in to somewhere else, on the clock. Basic principles are the same regardless if the industry.

I have also had the pleasure of being with ladies who were so practiced and graceful in guiding their clients that if you weren't looking for it then you wouldn't even know they were doing it. They get lots of repeat business.

You are way too polite and diplomatic.
Some people just can’t take no for an answer and want to impress upon you that they are always right and know better and always want to have the last word.

Amen Fradi, someone had to say it.

 

[Fradi]

People here talk about providers like all they are out to do is scam and take you for every cent. Those I have met, were good people. Sure some providers choose this for easy spread their legs money, you know them, you complain about them in your reviews.
Some are doing their best to make a living, and provide a good business for themselves to live off of, and know they are people, some struggling, and dealing with people, some struggling.

Not the case at all.
The lady I have been seeing for close to 8 years now, Yes I probably have spent more than a brand new BMW or a well paid persons yearly income.
I was never scammed or duped and it was the best money I have spent in a long time.

She has been like an angel to me over the years and I met her exactly when I needed her the most.
It was because of her I started to live for myself again not just out of a sense of duty to my family who still needed me.
There is no amount of money that can ever repay the kindness and the way she has treated me over the years.
I will always be grateful for every minute I have spent and will spend with her.

 

[urquell]

People here talk about providers like all they are out to do is scam and take you for every cent. Those I have met, were good people. Sure some providers choose this for easy spread their legs money, you know them, you complain about them in your reviews.
Some are doing their best to make a living, and provide a good business for themselves to live off of, and know they are people, some struggling, and dealing with people, some struggling.

Not really, no, but it's important to remember the audience here. Not every provider is like the providers here on the board. There are maybe 8-10 ladies who regularly contribute to the board, and they are a small group representing a specific type of SP. Even the ladies here regularly rail against the LL girls as being scammers and ripoff artists, and encourage guys to use reputable indies and agencies. The guys here regularly complain about people that misrepresent their services, their looks, their age, who take their cash and run, etc etc etc. Nobody here is comparing the LL girls (for example) to the MERB girls, but in the grand scheme of things the LL girls and the like outnumber the MERB girls by a significant margin. There's thousands of SPs out there, and it's a jungle, not an ice cream parlour, so that even though there are lots of good people there's also lots of predators, and guys are right to be wary and to protect themselves, even as they look for the best in people.