In the "we don't need your money" thread Lena had pointed out that we shouldn't co-mingle the SP interaction improvement thread with the same for a client thread, and that people keep talking about this for the guys but never write one (I believe us being lazy or chicken was mentioned. lol. Just teasing @LC18 !). I agree with her and am taking her advice, and for clarity purposes this thread will be dedicated to what makes makes the experience better for the customer, rather than the SP, for which comments should be in the other thread.
As in all customer service interactions there are points that can be improved, and in this industry we see common complaints around bookings, cancellations, deceptive marketing, incalls (location/cleanliness/ambiance) , grooming, hygiene, clothes/makeup, etc etc. The list is long. We also see a long list of positive things that SPs do, in terms of emotional support, extra time, non-judgmental interaction and an absence of kink shaming, fantasy fulfillment and companionship, to name a few. So, there is lots of space to examine what people have done to make you happy (a bottle of water, a follow up message) or to make you made (last second cancellation, fake offerings etc) and for us as clients to be able to step up and state specifically what would make our interactions better. We are all obviously different people and have different wants and desires, and set different priorities to different things, but maybe we can provide a few good ideas or even maybe create some general consensus around what the corporate world would call "best practices". I'm sure you guys have lots of ideas.
Obviously if we're creating a wish list some ideas may be more realistic and practical than others, and SP or clients may be able to exert greater or lesser control over some ideas than others, but I think we have a good forum to air out any idea at all, regardless. Just to get the ball rolling I'll throw out a few innocuous ones and we can see where it goes.
1) incall locations should be somewhere with good access to parking and/or public transit, preferably both. Downtown may be more central, but it's also the most difficult to navigate for drivers.
2) cancellations should be done at the earliest possible time, and not at the door when the client arrives. Even a 15-20 window can make a big difference to prevent getting on the highway, paying for parking, whatever. Nobody wants to be advised when they're at the door that they've been cancelled.
3) Ask clients about their makeup preferences when you book the appointment. If a client prefers the natural look you've wasted time and makeup for a look the client will like less. Little things.
4) Don't ask for deposits, or if you must ask for deposits then refund it when you cancel a booking. If you can't immediately agree to an alternate time then don't try to hold it "against a future booking" That makes most guys angry, especially if they're traveling in the first place.
So, what would you guys like to see? They don't need to have any connection whatsoever to the one I mentioned above, and I have a bunch of others I may add later too.
As in all customer service interactions there are points that can be improved, and in this industry we see common complaints around bookings, cancellations, deceptive marketing, incalls (location/cleanliness/ambiance) , grooming, hygiene, clothes/makeup, etc etc. The list is long. We also see a long list of positive things that SPs do, in terms of emotional support, extra time, non-judgmental interaction and an absence of kink shaming, fantasy fulfillment and companionship, to name a few. So, there is lots of space to examine what people have done to make you happy (a bottle of water, a follow up message) or to make you made (last second cancellation, fake offerings etc) and for us as clients to be able to step up and state specifically what would make our interactions better. We are all obviously different people and have different wants and desires, and set different priorities to different things, but maybe we can provide a few good ideas or even maybe create some general consensus around what the corporate world would call "best practices". I'm sure you guys have lots of ideas.
Obviously if we're creating a wish list some ideas may be more realistic and practical than others, and SP or clients may be able to exert greater or lesser control over some ideas than others, but I think we have a good forum to air out any idea at all, regardless. Just to get the ball rolling I'll throw out a few innocuous ones and we can see where it goes.
1) incall locations should be somewhere with good access to parking and/or public transit, preferably both. Downtown may be more central, but it's also the most difficult to navigate for drivers.
2) cancellations should be done at the earliest possible time, and not at the door when the client arrives. Even a 15-20 window can make a big difference to prevent getting on the highway, paying for parking, whatever. Nobody wants to be advised when they're at the door that they've been cancelled.
3) Ask clients about their makeup preferences when you book the appointment. If a client prefers the natural look you've wasted time and makeup for a look the client will like less. Little things.
4) Don't ask for deposits, or if you must ask for deposits then refund it when you cancel a booking. If you can't immediately agree to an alternate time then don't try to hold it "against a future booking" That makes most guys angry, especially if they're traveling in the first place.
So, what would you guys like to see? They don't need to have any connection whatsoever to the one I mentioned above, and I have a bunch of others I may add later too.
