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I am not sure when exactly it happened. I couldn't tell you if either party, client or provider, is essentially guilty of actually doing something to complicate the goal of customer satisfaction. Is this not the intended achievement of pretty much any service based industry. So I ask you, when...

You better watch out You better not cry Better not pout I'm telling you why PHNINE is coming to town I'm making a list And checking it twice Trying to find out whose naughty or nice PHNINE is coming to town Any suggestions guys? I already have a pretty tight hobby schedule. But I...

I have been hobbying for a little over 6 years now, and I have seen pretty much there is to see in this hobby. I have done most of my hobbying on the east coast, and a fair bit in Asia. Most of the hobbying practices are relatively the same depsite some cultural differences here and there...

I would just like to congradulate MERB for acquiring their 9000th member today. I would like to thank Fred and the other Admins for running a great site and making this hobby as good as it is. Although MERB has a way to go to catch up to TERB with its almost 45,000 members, there is certainly a...

I was just wondering if anyone was having problems getting into the TERB website. I am an active member there and just wanted to know if it was only me having these problems. I can't seem to get the site up. Does anyone know what happened? It has been for aout 6 hours.

I am a TERBite visiting Montreal for the week. I am here with an SP and just wanted to know the best jazz clubs to go to? Any help is appreciated. Thanks my fellow MERBites.....